22.09.2017 Lex Booking.com and the hostility of Swiss hoteliers 22.09.2017 Hotel experience is the real battleground
20.09.2017 Design Thinking: Stop making big plans, make small prototypes 20.09.2017 How can you compete in a globalized world where everything changes so fast?
11.09.2017 Service Design: When Offline meets Online with Virtual Reality 11.09.2017 Visiting online before going into the store
30.08.2017 Experience Design: Welcome to the era of User Research 30.08.2017 User Research lowers the costs and reduces risks
17.08.2017 Better Workplace: Your open space kills productivity 17.08.2017 What do you have to do for a better workspace?
11.08.2017 In Storytelling and Service Design, easy is boring 11.08.2017 Services shouldn’t be boring
31.07.2017 10 Effects of Service Design Thinking 31.07.2017 The Enigma Lab has selected 10 impacts of a Human Centered approach, mixing Service Design, UX, and behavioral economics.