CRM Agency

At Enigma, we believe that CRM is essential, for our customers and any other business, in order to collect this golden data.

First of all, it is necessary to recall the vocation of CRM software. A CRM – Customer Relationship Management – allows you to centralize, save, manage, and exploit all the prospect and customer data collected by the company on all the points of contact and interaction, whether physical or digital.

In the digital age, it is necessary to optimize the capacity to manage this volume of information: of course to not lose it, but above all to exploit it.

Indeed, it should not be forgotten that the sinews of – commercial – war lie in the quality of the information available and the ability to mobilize it quickly and efficiently. Beyond individual goodwill within the sales or customer service teams, a CRM will serve to process, secure, and professionalize this strategic area of the company, whether you choose Hubspot, Salesforce, Sugar or any other provider.

Every company has and knows them, the simple tasks that keep coming up, again and again. They are important so you keep doing them but what if you could simplify your marketing and sales processes by getting rid of them? It’s quite simple, you can! A CRM provides opportunities to automate elements of both processes which will help you become more efficient and free up time.

Benefit from templates and scheduling for your email marketing campaigns, set up links to your calendar that simplify booking a call, have all information on a specific client linked to a new deal automatically. Get a CRM and automate your marketing and sales.