Today, everyone wants to have a bit of design thinking in its company. In the management, in an off-site, or, more generally, across the way employees collaborate. But design thinking is more than a buzzword. Basically, the idea is that, instead of going from option to decision, you first start by a phase of empathyze and understanding, where you will try to generate a lot of other options than the classic ones. Then, you will converge toward a solution using tests and iteration. There are three major ways to approach design thinking. The first one is the one from D.School that have been developed by David Kelley and Tim Brown. It’s a process based on five pillars: empathize, define, ideate, prototype, and test. There’s another one, from the design council, it’s called the double-diamond and there are four pillars. The four pillars are: discover, define, develop and deliver. Google has another approach that diverges mostly by the beginning. Instead of empathize or discover, it starts by the idea of understanding. This understanding idea can include the empathize, but it includes a technical part: the understanding of the deeper problematic of the system. At Enigma, we think that design thinking is not a process, it’s not a linear process. It’s a toolbox with many, many resources; many, many options. Design thinking has clearly changed the way we work at Enigma, the way we collaborate between colleagues. This toolbox is used every day and it really had an impact on our company. The big question is: what kind of impact would you like design thinking to have on your company?